The book describes fool’s choices as either/or choices, which limit the flow of the discussion and artificially truncates the endpoints for the discussion. Not only does this show that you are an active listener, but it also prevents miscommunications and misunderstandings from running rampant throughout the discussion. Speaking of listening, one of the best ways you can make sure that you are taking in what your conversational partner wants you to understand is to paraphrase what they just said. Listening is not just numbly nodding your head. This involves asking questions and mirroring the body posture of those you are conversing with. Whenever you are in a discussion with others and the stakes are high, it’s important that you remember to listen carefully to what others tell you. We all know how to talk, but too few of us know how to actively listen. Doing this frequently will also help you become a better conversationalist in the long run. You need to be able to evaluate your own reactions and the words as you are within a discussion so you can adjust as necessary. A 3 Minute Summary of the 15 Core LessonsĪll three authors of the book suggest that learning to self-monitor yourself is critical for having successful high-stakes conversations with regularity. The book discusses how to handle high-stakes conversations and how to handle disagreements, particularly in high-stakes business and relationship scenarios. Crucial Conversations: Tools for Talking when Stakes are High is a 2001 book by Joseph Grenny, Al Switzler, and Ron McMillan.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |